DELIVERY COSTS

All parcels cost £4.25 regardless of your order size/value in the UK. 

When will my order ship?

All orders are dispatched the next working day from our warehouse, if ordered before 1pm. All orders placed on Saturday or before 1pm on Sunday will be prepared on Monday 

We use Yodel as our delivery courier.

• They aim to deliver all parcels within 2 working days* following collection (*3-5 days during the Christmas Period)
• Are fully tracked from collection to delivery
• Email notifications as standard, so you are kept informed every step of the way

If you have any questions or concerns regarding your order, please feel free to contact us at help@its-sugar.com

What to expect:

We decided to be paperless from the beginning! Most parcel inserts just get binned, so why waste more paper! You won’t find ‘How To’ inserts or Delivery Notes in your orders but you’ll find everything you need to know by scanning the QR codes on the product labels. Our delivery boxes are simple brown cardboard that you can reuse or recycle at home.

The packaging peanuts in your box are made from non-GM corn starch and are biodegradable. You can recycle/compost them in your food waste or dissolve them in the sink with warm water. 

Just like our Sugar Paste!